Terms & Conditions
Effective Date: 20-09-2026
Welcome to Jamia tul Mastwaar and jamiatulmastwaar.com. By accessing our website, making a donation, contributing Zakat, setting up a recurring donation, or using any donation-related service available through our website, you agree to these Terms & Conditions.
These terms are intended to provide clarity and transparency regarding donations, payment processing, fund utilization, refunds, and the responsibilities of donors.
1. About Jamia tul Mastwaar
Jamiatul Mastwaar is committed to serving the community through charitable, educational, religious, humanitarian, and welfare activities.
Donations received through jamiatulmastwaar.com may be used to support the organization's approved charitable objectives, programs, projects, and community welfare activities.
2. Donations
All donations made through Jamia tul Mastwaar are voluntary contributions.
Donations may be made for purposes including, but not limited to:
- General charitable activities
- Education and educational support
- Food and essential supplies
- Support for deserving and underprivileged people
- Religious and community welfare activities
- Emergency and humanitarian assistance
- Zakat and eligible Zakat-related programs
- Other charitable projects identified by Jamia tul Mastwaar
Where a donor specifies a particular appeal or project, Jamia tul Mastwaar will make reasonable efforts to use the contribution for that stated purpose.
3. Use and Allocation of Donations
Jamia tul Mastwaar is committed to using donations responsibly and in accordance with its charitable objectives.
Where funds collected for a particular project exceed the amount required, or where a project becomes impractical or cannot proceed, Jamia tul Mastwaar may, where appropriate and lawful, allocate the funds to a similar charitable purpose or another activity consistent with the organization's objectives.
Donations may also be used for reasonable administrative, operational, payment-processing, and program-related expenses necessary to deliver charitable activities.
4. Zakat Donations
Donors who contribute Zakat are responsible for determining their own Zakat obligation and the amount they wish to contribute.
Jamia tul Mastwaar will use Zakat donations for purposes and beneficiaries that are considered eligible under applicable Islamic principles and the organization's Zakat policies.
A donor should clearly select or identify Zakat when making a Zakat contribution. Zakat funds will be maintained and administered separately from general donations where required by applicable policies or accounting practices.
5. Recurring Donations
Where recurring donations are available, donors may authorize Jamia tul Mastwaar or its authorized payment provider to process donations at the selected frequency and amount.
The donor may request cancellation of future recurring donations by contacting Jamia tul Mastwaar through its official contact details.
Any donation that has already been successfully processed before cancellation may be subject to the Donation Refund Policy.
6. Payment Processing
Online donations may be processed through third-party banks, payment gateways, card processors, mobile wallets, or other authorized payment service providers.
Jamia tul Mastwaar does not guarantee uninterrupted availability of any third-party payment service.
Payment processing may be subject to the terms, conditions, fees, security procedures, and privacy policies of the relevant payment provider.
7. Payment Security
Jamia tul Mastwaar takes reasonable measures to protect donor information.
Payment details such as credit/debit card information may be processed directly by authorized payment service providers. Donors should review the relevant payment provider's security and privacy policies.
Jamia tul Mastwaar will not knowingly request or require donors to disclose their PIN, password, OTP, CVV, or other confidential banking credentials through email, telephone, WhatsApp, or social media.
8. Donation Confirmation and Receipts
Following a successful online donation, donors may receive an electronic confirmation or donation receipt containing relevant transaction information.
Donors should retain their confirmation, receipt, transaction ID, or bank/payment reference for their records.
If a donor does not receive a confirmation after a successful payment, they should contact Jamia tul Mastwaar with the relevant transaction details.
9. Refund and Cancellation of Donations
Charitable donations are generally voluntary and non-refundable once successfully processed.
However, Jamia tul Mastwaar may review refund requests in exceptional circumstances, including:
- Duplicate donations made unintentionally
- A verified technical or payment-processing error
- An amount being charged incorrectly
- An unauthorized or fraudulent transaction
- A payment being deducted from the donor but not successfully received by Jamia tul Mastwaar
Refund requests should be submitted as soon as possible and may require verification of the transaction.
Where a refund is approved, it will normally be made through the original payment method, where reasonably possible. Bank, payment-gateway, currency-conversion, or other third-party charges may not be recoverable.
These provisions do not affect any rights that cannot legally be excluded under applicable law.
10. Donor Responsibilities
By making a donation, the donor confirms that:
- The information provided is accurate to the best of their knowledge.
- They are authorized to use the selected payment method.
- The funds being donated are not derived from illegal or fraudulent activities.
- They will not use the donation system for fraudulent, unlawful, or unauthorized purposes.
- They understand that a donation is a voluntary charitable contribution and is not a purchase of goods or services.
11. Anti-Money Laundering and Compliance
Jamia tul Mastwaar reserves the right to conduct reasonable verification or due diligence where required by applicable law, banking requirements, donor verification procedures, or its internal compliance policies.
Jamia tul Mastwaar may decline, hold, investigate, or return a donation where there are reasonable concerns regarding fraud, unlawful activity, sanctions, money laundering, terrorist financing, or the source of funds.
Where required, information may be shared with relevant authorities or authorized service providers in accordance with applicable law.
12. Foreign Donations
Donors making contributions from outside Pakistan are responsible for ensuring that their donation complies with the laws and regulations applicable to them and to the transaction.
Jamia tul Mastwaar may accept or decline foreign donations depending on applicable Pakistani laws, regulatory requirements, banking requirements, and organizational policies.
13. Donation Information and Transparency
Jamia tul Mastwaar aims to maintain appropriate records of donations and their utilization.
Donation records may include the donor's name, contact information, donation amount, date, payment method, transaction reference, and purpose of donation where such information is provided.
Financial records will be maintained in accordance with applicable organizational, accounting, regulatory, and legal requirements.
14. Website Use
Visitors agree to use jamiatulmastwaar.com lawfully and responsibly.
Users must not:
- Attempt to gain unauthorized access to the website or its systems.
- Interfere with website functionality or security.
- Submit false or misleading information.
- Use the donation facility for fraudulent purposes.
- Introduce malicious software, viruses, or harmful code.
- Attempt to make unauthorized transactions.
Jamia tul Mastwaar reserves the right to restrict or terminate access to the website where misuse or unlawful activity is suspected.
15. Third-Party Services
The website may use third-party services, including payment gateways, banks, analytics providers, hosting providers, communication services, or other technology providers.
Jamia tul Mastwaar is not responsible for interruptions, errors, delays, or failures caused solely by third-party systems or services.
16. Website Content
The information published on jamiatulmastwaar.com is provided for general informational purposes.
Jamia tul Mastwaar may update, modify, remove, or replace website content, donation campaigns, programs, and services at any time without prior notice.
Reasonable efforts will be made to keep information accurate and current.
17. Intellectual Property
Unless otherwise stated, the content of jamiatulmastwaar.com, including its text, logos, graphics, photographs, documents, and other materials, belongs to or is used with permission by Jamia tul Mastwaar.
No content may be reproduced, modified, distributed, or commercially used without prior written permission, except where permitted by applicable law.
18. Privacy
Personal information provided by donors will be handled in accordance with the Jamia tul Mastwaar Privacy Policy.
By using the website and making a donation, you acknowledge that your information may be collected and processed as necessary to process donations, issue receipts, maintain financial records, comply with legal requirements, and communicate with donors.
19. Limitation of Liability
Jamia tul Mastwaar will take reasonable steps to maintain the availability and security of its website and donation facilities.
However, Jamia tul Mastwaar shall not be responsible for losses resulting solely from circumstances beyond its reasonable control, including payment-gateway failures, banking interruptions, internet outages, technical failures, cyber incidents, or other third-party service disruptions.
Nothing in these Terms is intended to exclude liability that cannot legally be excluded under applicable law.
20. Changes to These Terms
Jamia tul Mastwaar may update these Terms & Conditions from time to time to reflect changes in its operations, donation procedures, payment services, legal requirements, or organizational policies.
The updated version will be published on Jamiatulmastwaar.com. Continued use of the website after an update constitutes acceptance of the revised terms to the extent permitted by law.
21. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of the Islamic Republic of Pakistan.
Any dispute relating to these Terms or donations made through the website shall be subject to the jurisdiction of the competent courts of Pakistan.
22. Contact Us
If you have questions regarding donations, Zakat, payment confirmation, refunds, recurring donations, or these Terms & Conditions, please contact Jamia tul Mastwaar through the official contact information published on our website.
Website: Jamiatulmastwaar.com
Email: info@jamiatulmastwaar.com
Phone: +92 333 5006899
Address: Jamia tul Mastwaar, Makhdoom Pur Shareef (Murid), Chakwal
Donor Acknowledgement
By clicking Donate, submitting a donation, or using the donation facilities available on Jamiatulmastwaar.com, you acknowledge that you have read and understood these Terms & Conditions and agree to be bound by them.
Thank you for supporting Jamia tul Mastwaar and helping us serve our community.